Notice:  The firmware in this update is subject to the same usage terms as the firmware it replaces in the device.

To do the update, perform all of the following steps in order:

1. Do not remove power from the device until the process is complete as the device will be ruined.

2. Unzip the update.bin file and save it to the root folder of a USB thumb (flash, pen) drive.  (note: root refers to the main folder, not a folder with the name of ‘root’).

3. Make sure the file is completely copied to the drive before removing it (use the ‘Safely Remove Hardware’ icon in the system tray of the PC).
 
2. Press the Setup button on the DSM-330 remote to display the main setup menu (DivXConnected Device).
 
3. Insert the USB drive with the update.bin file into the USB slot of your DivX Connected DSM-330 device.

4. If there is a USB Firmware Update option on the second page of the setup menu, select it.  Otherwise press the following numeric sequence on the remote: 2828464631
 
5. There is no feedback for the number presses, but if done correctly, you will see an update message.
 
6. The update takes about 10 minutes and there is NO progress feedback.

7. You will see a completion message when it is done updating. After the completion message, remove power from the device for a few seconds, then turn it back on

Troubleshooting hints:

If the device gives a message of “Unable to find update.bin” it could mean one of the following:

The update.bin file is not the USB drive.

The update.bin file is not named correctly.

The files system of the USB drive is may not be compatible with the DSM-330.  The device supports FAT and FAT32 file systems and does not support NTSF.  In order to verify if this the issue, insert the drive in the PC’s USB slot and then open a My Computer window and right click the mouse on USB drive icon and choose “Properties” to see what file system is being used.  The file system can be changed by using the “Format” option, but great care must be taken to back up the contents of the drive prior to doing this since all data on the chosen drive will be erased.  Also be very careful in choosing the correct drive when performing a format.

If the device gives a message of “Unable to write update.bin” it means that the update.bin file is correct or not the correct one for the device.